Terms & Conditions

Brighton Holistics Online, whose place of business is 18 Margaret St, Kemptown, Brighton BN2 1TS, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (“Website Terms”). By accepting our Website Terms or by visiting brightonholisticsonline.co.uk (“the Website”) you are accepting and consenting to the practices described in this Privacy Policy. The Website is brought to you by Brighton Holistics Online. Brighton Holistics Online believes it is important to protect your Personal Data (as defined in the GDPR 2018) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy.

To view the Brighton Holistics Online Data Protection Policy please click

Collecting Information

We may collect Personal Data about you from a number of sources, including the following:

• From you when you agree to take a service or product from us, in which case this may include your name, address, telephone number and date of birth, how you will pay, and any other relevant details/information you provide to us.
• We retain this information in our electronic database for five years after the most recent event we host for you, and for seven years in our financial records (due to statutory requirements).  Where we have not hosted a course/event for you, we will retain the details relating to your initial enquiries of services for no more than two years.

Using Your Personal Information

Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfill these purposes:

• To help us to identify you when you contact us.
• To help us to administer and to contact you about improved administration of any accounts, services, and products we have provided before, do provide now or will or may provide in the future.
• To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us.
• We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
• We will not disclose your Personal Data to any third party except in accordance with our Privacy Policy.

Protecting Information

We have strict security measures to protect Personal Data.

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
• We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

To view the Brighton Holistics Online Data Protection Policy please click HERE.

The Internet

• If you communicate with us using the Internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
• Please remember that communications over the Internet, such as emails and webmail (messages sent through a website), may not be secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the Internet.  The Brighton Holistics Online website is secure as we use Hyper Text Transfer Protocol Secure (HTTPS). We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
• We may use ‘cookies’ to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer’s hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.
• If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.

Cookies

What are cookies?

• A cookie is a small text file, usually made up of letters and numbers, downloaded to your computer when you access websites. Its function is to record information such as the site you’re visiting, the duration of your visit, etc. You can read more about cookies here.

How Do We Use Cookies?

• This site uses Google Analytics to help us keep a track of our visitors… how many there are, where they are from, what sort of thing they are searching for, etc. Google Analytics uses cookies to achieve this. It is our understanding that certain information accessed through Google Analytics requires the consent of the end-user prior use though we have  NOT enabled this level of data gathering and thus in all likelihood, this section of these terms of use is probably redundant. But in the interest of transparency and openness, it is, of course, our wish that you be made aware of their usage on this site.

Disallowing Cookies

• By using this website you are agreeing to our using cookies. If you’re still confused about cookies and their use. Similarly, Google has a very helpful video on Cookies in their own policies section that’s very informative. You can also download an opt-out tool from Google HERE.